State Farm® Insurance Agent Shanda Martin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cynthia Island
October 16, 2026
5
out of
5
rating by Cynthia Island
"Mari was very professional, consistent and willing to assist in my needs."
Karen Owens
October 12, 2026
5
out of
5
rating by Karen Owens
"Friendly, professional and competent and saved me lots of money"
We responded:
"Thank you, Karen! I'm happy to hear that you found our team friendly and professional, and that we could help you save money. We appreciate your support!"
Edith Tapia
October 9, 2026
5
out of
5
rating by Edith Tapia
"Muy buen servicio el que me ofrecieron, y me mejoraron bastante el pago de mi póliza, también fue muy atento en todo momento José… Muchas gracias !!"
We responded:
"¡Gracias por tu reseña, Edith! Me alegra saber que José pudo ofrecerte un excelente servicio y mejorar el pago de tu póliza. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por elegirnos!"
Gloria Cano
October 8, 2026
5
out of
5
rating by Gloria Cano
"I got a great experience with State Farm! Mr Jose Rocha gave me a quote and explained in detail all the coverage and options for my car and house insurance, I am very pleased with his service and the great savings I’ll get!"
We responded:
"Thank you, Gloria! I'm happy to hear that Jose was able to provide you with detailed information and options for your car and house insurance. It's wonderful to know you're pleased with the service and the benefits you're receiving. Feel free to reach out if you need anything else!"
Jake Garcia
October 7, 2026
5
out of
5
rating by Jake Garcia
"I was assisted by Jose. His customer service was excellent. Jose listened as I explained the coverage I was looking for, and was able to answer any questions that I had.
I was able to get my quote for auto insurance quickly, and received a quick response once I made the decision to go with State Farm. The process of purchasing my insurance took less than 10 minutes. Jose then sent me a link for the mobile app, and verified that I received the documents that were emailed.
Great customer service!"
We responded:
"Thank you, Jake! I'm happy to hear that Jose provided you with excellent service and made the process smooth and efficient. It's great to know that you received your quote quickly and that everything was handled seamlessly. We're here if you need anything else!"
Travis Hankins
October 5, 2026
5
out of
5
rating by Travis Hankins
"Absolutely phenomenal job, worked through all of the policy details and got me a price well below my previous rate big thanks to her🙏"
We responded:
"Travis, thank you for taking the time to leave us a review! I'm happy to hear that we could help you with your policy details and find a rate that works for you. We appreciate your support!"
Tabatha Waldrop
October 3, 2026
5
out of
5
rating by Tabatha Waldrop
"Extremely friendly and helpful. Great price for my needs."
We responded:
"Thank you, Tabatha, for your review! We're here if you need anything else!"
Belinda Buckley
October 2, 2026
5
out of
5
rating by Belinda Buckley
"Thank you so much Amber for helping me! I am so happy! It was quick and easy process and very professional"
We responded:
"Thanks, Belinda! I'm happy Amber made the process easy for you. Let us know if you need anything else!"
Brianna Banks
October 1, 2026
5
out of
5
rating by Brianna Banks
"Mari was so helpful and sweet. Very patient and kind as well. Highly recommend working with her"
We responded:
"Thank you, Brianna! I'm glad to hear that Mari was able to assist you with such kindness and patience. We appreciate your recommendation and are here to help whenever you need us. Thanks for choosing us!"
Ronald Batiste
September 29, 2026
5
out of
5
rating by Ronald Batiste
"My experience with Shanda Martin Insurance was wonderful Regina is such a wonderful young lady true professional Real knowledgeable about her work perfect attitude love talking with her!!!"
We responded:
"Thank you for your 5-star review! We are happy to be your good neighbor!!"
Rita Calvin
September 26, 2026
5
out of
5
rating by Rita Calvin
"Amber was very helpful and informative. She was patient with all of my questions and answered them thoroughly. Thanks Amber !!"
We responded:
"Rita, I'm glad to hear that Amber was able to assist you so well and provide thorough answers to your questions. We appreciate your feedback!"
Angela Billings
September 25, 2026
5
out of
5
rating by Angela Billings
"All I can say is WOW! This was the absolute best experience, I want to thank
Amber Clancy for her patience and giving me so much information and clarification my specific needs, that’s something that I didn’t get that with my previous insurance company. I deeply appreciate your kindness and generosity throughout my process! ❤️"
We responded:
"Angela, thank you for taking the time to leave us a review! I'm really happy to hear that you had such a positive experience and received the information and clarity you needed. We always aim to offer a supportive and informative experience. We're grateful to have you with us. Let us know if we can help with anything else!"
Alicia Jackson
September 25, 2026
5
out of
5
rating by Alicia Jackson
"Very professional and explained each line of my car policy."
We responded:
"Alicia, thank you for taking the time to leave us a review! I'm happy to know you found the explanation of your policy clear and professional. We're here to make sure you feel confident in your coverage. Let us know if we can help with anything else!"
Lady Sheree Andrews
September 24, 2026
5
out of
5
rating by Lady Sheree Andrews
"Mari was professional and kind. It was a seamless process. Thanks. 💕"
We responded:
"Lady, thank you for taking the time to leave us a review! I'm happy to hear that Mari provided you with a professional and seamless experience. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
Crelicia Bolton
September 21, 2026
5
out of
5
rating by Crelicia Bolton
"Mari was very sweet, helpful, and reassuring\. I called because I was concerned that I might be getting scammed regarding the disputed payment\. She assured me that it was legitimate and patiently walked me through the entire process\. I truly appreciate her taking the time to explain everything and make sure I understood what to expect\. She provided excellent customer service, and I’m very thankful for her help."
We responded:
"Thank you, Crelicia! I'm so glad to hear that Marieva was able to provide the support and reassurance you needed. We always aim to offer excellent customer service, and it's great to know Marieva made a positive impact. We're here for you, so feel free to reach out if you need anything else!"
Dex OnPoint
September 21, 2026
5
out of
5
rating by Dex OnPoint
"Mari was a big help. Personable, didn’t pressure or upsale me, and was respectful towards my time with prompt responses. Overall, fantastic experience."
We responded:
"Thank you, Dex! I'm happy to hear that Mari provided you with such a fantastic experience. We always aim to be respectful of your time and needs. Let us know if we can help with anything else!"
Daashlaun Beckwith
September 17, 2026
5
out of
5
rating by Daashlaun Beckwith
"Every time I need immediate assistance, the team is always wiling to help. Jose is fast and efficient and makes sure I have everything I need . Thanks Jose and the rest of the team for consistent, exceptional customer service"
We responded:
"Daashlaun, thank you for taking the time to leave us a review! I'm happy to hear that Jose and the rest of the team have been able to provide you with fast and efficient service. We appreciate your kind words and are here whenever you need us. Don't hesitate to reach out if you need anything!"
Eugene English
September 15, 2026
5
out of
5
rating by Eugene English
"A very good job and pleasant to work with"
We responded:
"Eugene, thank you for taking the time to leave us a review! I'm happy to hear you had a pleasant experience with our office. Let us know if we can help with anything else!"
Suzy Kim-Rhodes
September 11, 2026
5
out of
5
rating by Suzy Kim-Rhodes
"They always work with you try to get the best rate. Love having them in the building. It makes them very accessible!"
We responded:
"Thank you, Suzy! We look forward to continuing to provide you with Good Neighbor service! If there are any additional insurance needs that we can assist with, just let us know!"
Cheri Birdwell
September 10, 2026
5
out of
5
rating by Cheri Birdwell
"Everything was excellent! The person that assisted me was really good. I also received a great deal."
We responded:
"Cheri, thank you for taking the time to leave us a review! I'm happy to hear that you had an excellent experience and received a great deal. We always aim to provide top-notch service. Feel free to reach out if you need anything else!"
Garrett Gilmore
September 10, 2026
5
out of
5
rating by Garrett Gilmore
"Mari was super helpful and very nice to talk to! Her service was above and beyond what I expected!"
We responded:
"Thank you, Garrett! I'm glad to hear that Marieva provided you with such helpful and friendly service. We always aim to exceed expectations, and it's great to know we achieved that for you. Feel free to reach out if you need anything else!"
Rita Bruce
September 10, 2026
5
out of
5
rating by Rita Bruce
"I have had renters insurance with this agent since 2023 when I moved to Texas. During my time with this agent, I must say, I have had nothing but good service. When I moved to Texas I knew I needed renters insurance, but I did know who to contact. I did know I wanted State Farm, but didn't know who to choose. I am pleased I pick this agent. I would definitely recommend this agent to others."
We responded:
"Thank you, Rita! I'm happy to hear that you've had a positive experience with our office since moving to Texas. It's great to know that you feel confident in recommending us to others. We're always here to help if you need anything else!"
Tonie Page
September 2, 2026
5
out of
5
rating by Tonie Page
"Mari, provided amazing service and went above and beyond assisting me with a matter that I called in about. She answered all of my questions, was very patient and walked me through all steps needed. Overall, I am highly satisfied and Mari provided exceptional service!"
We responded:
"Hey, Tonie! Thank you for recognizing Mari’s patience and the care she took to answer your questions and walk you through each step. We appreciate hearing that she went the extra mile and made your experience such a helpful one!"
Osiel Carrillo Luna
August 31, 2026
5
out of
5
rating by Osiel Carrillo Luna
"Atención, amabilidad y ayuda muy bien"
We responded:
"¡Gracias por tu reseña, Osiel! Me alegra saber que recibiste una atención amable y útil de nuestra parte. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
Faith Crockett
August 28, 2026
5
out of
5
rating by Faith Crockett
"Regina was exceptional, she helped me during a moment of hardship. Was very nice and very helpful. I love my agency! Omar is superb too!"
We responded:
"Faith, thank you for taking the time to leave us a review! I'm really happy to hear that Regina was able to support you during a tough time and that you found her assistance helpful. It's great to know that you're pleased with our office, and I'll be sure to pass along your kind words to both Regina and Omar. We're always here if you need anything else!"