State Farm® Insurance Agent Shanda Martin

"Amazing!!!"

"I have had the fortunate experience of having Shanda Martin and her team as my insurance provider for my home and for my cars. I have been extremely pleased with their products and the icing on the cake is their customer service. Whenever I have had questions or needed assistance, Ms. Martin and her team made me a priority. I am currently exploring life insurance options, Ms. Martin and her team contacted me and we had a detailed and informative conversation regarding life insurance. They are very knowledgeable, kind and most importantly not pushy. THANK YOU SHANDA MARTIN AND TEAM!!!"

"Thank you Regina! You were amazing today. You were able to answer every question and set my mind at ease! Very personable as well!"

"They helped me get a great 👍 rate & offered me resources to add to savings. If there were any issues they were resolved immediately. Great 👍 Customer Service 👏."

"Excellent customer service, very patient and knowledgeable."

"Omar was great in assisting me with my renters insurance!"

"Shanda has refused to pay the money I’m due because I canceled a policy months ago and they were still charging me for the policy. Then they’re retroactively up charging for another vehicle I have insured with State Farm because I canceled the one insurance policy"

"Jose was great and very informative I truly appreciate his professionalism"

"Omar was so helpful and made everything really easy to understand when switching over my insurance!"

"Shanda’s office was quick to respond, and I had the pleasure of working with Omar, who was amazing! He made everything simple, answered all my questions, and got everything set up quickly. Highly recommend!"

"Omar made switching over my insurance from another state a breeze. He patiently answered all my questions (I had a lot!) and transparently helped me find the best deal for my situation. To cap it off, he even gave me restaurant recommendations 😄 with my new, low rate, I might be able to try a few!🤤"

"Soy nueva con state farm pero hasta el momento tengo buenas referencias de ellos, mi agente se llama José y lo recomiendo al 100%. Buen servicio y atento. Gracias."

"Omar was the best! Extremely helpful & efficient. Thank you again! 💪🏾"

"5 star customer service. I got the best quote, and car insurance set up in less than 30 minutes!"

"La mejor experiencia en customer service. Jose Rocha ha sido un excelente agente. Me ayudó a entender paso por paso todas mis inquietudes y preguntas. Muy amigable y te proyecta mucha confianza; te hace sentir en familia. El mejor con el que he tenido contacto cuando he buscado aseguranza. State Farm you’ve got the best agent, Jose Rocha!"

"Omar and Shanda are so knowledgeable, kind & have been so welcoming to Dallas! I was moving all the way from Hawaii with no idea of where to go or what insurance to purchase. Omar made the process easy to understand, and took care of me and my family like his own. He even got us some amazing deals on the policies! 1000/10 highly recommend."

"Omar was super helpful with my auto insurance! He made everything quick, easy, and stress-free. Highly recommend working with him!"

"Great experience after switching from an insurance provider who's service lacked any sort of personal/human interaction. Agent Jose Rocha was professional and proficient offering coverage options with thorough explanations allowing me to confidently customize the best coverage for my circumstance within a short time. Best of all, HE WAS HUMAN!!!!, and not an automated recording or AI!"

"10/10 service!! Super helpful and very informative! Saved me alot with switching auto insurance, best decision! I highly recommend Omar for all insurance needs!"

"Kaleigh has been nothing but helpful!"

"I love Shanda Martin and her staff. Always there to help you in every way possible. Been with her for about 11 or more year. Thank you are all you do Shanda and her staff. Could not have ask for a better insurance company ."

"If you're looking for a wonderful agent and staff, then you should be doing business with Shanda Martin. I called this morning with a crisis and Kayleigh demonstrated compassion and excellent customer service. Thank you again Kayleigh . Your assistance today was greatly appreciated. I will never forget your support and kindness."

"Omar was the the State Farm agent that assisted me with obtaining auto insurance for my new car. I was incredibly stressed and overwhelmed but Omar was so friendly, helpful, kind and professional. He explained things thoroughly and helped me get the best deal. I called multiple insurance companies before calling State Farm, but none compared to the great rate I received at State Farm. 10/10!! I'm definitely going to be sticking with State Farm for years to come and that's largely because of Omar's stellar customer service!"

"Omar was a big help to me today. Positive attitude and seems knowledgeable about his job."

"Excellent service, very professional and efficient. Mr. @jose rocha is always very attentive and friendly. I recommend this office 100%"