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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


April 2, 2023

5  out of  5 rating by T J
"Outstanding customer service!!!!!!!!!"

Karla Campuzano

March 22, 2023

5  out of  5 rating by Karla Campuzano
"Omar was great help and very informative!"

Lindsey Mathewson

March 2, 2023

5  out of  5 rating by Lindsey Mathewson
"My agent, Omar, was extremely helpful, friendly, and patient in getting me set up with my renters insurance quickly. I am relocating for work and all of the to dos are piling up with getting a new place ready and they took the stress out of it! Thanks again Omar & team!"

Jabir Jones

February 27, 2023

5  out of  5 rating by Jabir Jones
"Pleasure working with Omar. He provided all the information I needed to make an informed decision."

Deon Jordan

February 13, 2023

5  out of  5 rating by Deon Jordan
"Omar is the best … He saved me so much money. Thanks so much Omar .."

Jamie Gooch

January 25, 2023

5  out of  5 rating by Jamie Gooch
"Spoke with Omar to set up a new policy. Service was great. He was extremely helpful and professional. So glad I made the call to switch."

Jay M (Jay Musique)

January 23, 2023

5  out of  5 rating by Jay M (Jay Musique)
"These guys are amazing! I've had renter's insurance with them for a while, and I'm excited to add auto insurance."

Niccole B

January 19, 2023

5  out of  5 rating by Niccole B
"Very impressed with how quickly and professionally Omar handled my insurance needs. #stellar"

gabrielle booker

January 18, 2023

5  out of  5 rating by gabrielle booker
"Omar is the best! Super personable. Really listens to your needs and is sure to explain and re-explain all of your options!"

Melissa Bahhur

January 1, 2023

5  out of  5 rating by Melissa Bahhur
"If I have ever said or believed in something it’s insurance both rental home owners and auto. Shanda goes more than above and beyond! I can not ever say enough about this woman’s dedication to her job and there mission. During my claim she was available at all times. One time she was sick with walking pneumonia didn’t stop her still taking calls and handling claims . She is the best deserves it to be sang from the Mountain Tops !! If anyone is new and becoming a employee she needs to lead customer service! Thank you Shanda Martin and Statefarm if anyone does not have it get it insurance I mean with Statefarm! The go beyond being a great neighbor. Worth it !"

Alicia C

December 30, 2022

5  out of  5 rating by Alicia C
"Very knowledgeable!"

Justin smith

December 30, 2022

5  out of  5 rating by Justin smith
"The Shanda Martin staff is amazing and so thorough with everything! I would recommend them for all of your insurance needs!"

joel chambers

December 29, 2022

5  out of  5 rating by joel chambers
"Omar was extremely friendly and made the entire process so easy and fast. 10/10 would recommend this State Farm branch."

B Rob

December 27, 2022

5  out of  5 rating by B Rob
"Friendly & professional while handling my issue. Definitely 5 stars for customer service! Lifelong client of S. Martin’s State Farm."


December 20, 2022

5  out of  5 rating by S
"State Farm Shanda Martin Insurance TEAM is Awesome! Insurance agent Mr. Omar impeccable communication skills will allay all your fears and concerns. He answers all questions being asked of him. His professionalism, attention to detail, and always putting the customer first with the utmost respect is commendable. As a retired government employee, I must say this has been the best experience with an insurance company in my entire life time. Performance level: Outstanding 5 ⭐⭐⭐⭐⭐ Thank you."

Jacob Ratekin

December 19, 2022

5  out of  5 rating by Jacob Ratekin
"Alexis S. was extremely friendly and very attentive to my requests!"

Brooke F.

December 9, 2022

5  out of  5 rating by Brooke F.
"I’m so glad I found them! I was in the market to purchase new home owners insurance and Omar was helpful and responsive. We decided to switch over to State Farm after we comparison shopped and are happy to have this team to support us. Great customer service!"

Barbara Moliere

December 2, 2022

5  out of  5 rating by Barbara Moliere
"My experience with Alexis was the best whenever I talk to her. She is very professional with her job and she deserves a 5 star review. I enjoy talking to her."

Andrea Johnson

November 15, 2022

5  out of  5 rating by Andrea Johnson
"Omar was amazing he made the process so much easier with his knowledge I really appreciate his amazing customer service as well he was very polite explained everything!"

Charisse Jones

November 12, 2022

5  out of  5 rating by Charisse Jones
"Loved talking to the representative"

Manny V

November 11, 2022

5  out of  5 rating by Manny V
"Setting up renters insurance was quick and easy"

The Wilson Family

November 3, 2022

5  out of  5 rating by The Wilson Family
"We are new to the Shanda Martin Fam and we have been satisfied with the customer service and consistent communication! So glad we were recommended to them from a friend. 🤩"

Monica Salmeron

November 2, 2022

5  out of  5 rating by Monica Salmeron
"Omar is very professional, always dependable, and explains every detail throughly. Shanda and her staff have a special place in our heart. They were there on the scariest day when our home caught fire. I can honestly say State Farm took care of us and were there EVERY step of the way."

Sports Diva

November 1, 2022

5  out of  5 rating by Sports Diva
"Omar is Fantastic! I had a question about the claims process, sent him an email and he called me Instantly! It was so fast it almost scared me (haha). Thanks again Omar, you’re the Best!!"

Toni Fisher

October 27, 2022

5  out of  5 rating by Toni Fisher
"I enjoy calling my agents office and speaking with Alexis. My concerns are always handled accordingly and her personality is awesome. Thank you for being “A Great Neighbor”…"