Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dex OnPoint

Dex OnPoint

September 21, 2026

5  out of  5
rating by Dex OnPoint
"Mari was a big help. Personable, didn’t pressure or upsale me, and was respectful towards my time with prompt responses. Overall, fantastic experience."
We responded:
"Thank you, Dex! I'm happy to hear that Mari provided you with such a fantastic experience. We always aim to be respectful of your time and needs. Let us know if we can help with anything else!"
Profile photo of Daashlaun Beckwith

Daashlaun Beckwith

September 17, 2026

5  out of  5
rating by Daashlaun Beckwith
"Every time I need immediate assistance, the team is always wiling to help. Jose is fast and efficient and makes sure I have everything I need . Thanks Jose and the rest of the team for consistent, exceptional customer service"
We responded:
"Daashlaun, thank you for taking the time to leave us a review! I'm happy to hear that Jose and the rest of the team have been able to provide you with fast and efficient service. We appreciate your kind words and are here whenever you need us. Don't hesitate to reach out if you need anything!"
Profile photo of Eugene English

Eugene English

September 15, 2026

5  out of  5
rating by Eugene English
"A very good job and pleasant to work with"
We responded:
"Eugene, thank you for taking the time to leave us a review! I'm happy to hear you had a pleasant experience with our office. Let us know if we can help with anything else!"
Profile photo of Suzy Kim-Rhodes

Suzy Kim-Rhodes

September 11, 2026

5  out of  5
rating by Suzy Kim-Rhodes
"They always work with you try to get the best rate. Love having them in the building. It makes them very accessible!"
We responded:
"Thank you, Suzy! We look forward to continuing to provide you with Good Neighbor service! If there are any additional insurance needs that we can assist with, just let us know!"
Profile photo of Cheri Birdwell

Cheri Birdwell

September 10, 2026

5  out of  5
rating by Cheri Birdwell
"Everything was excellent! The person that assisted me was really good. I also received a great deal."
We responded:
"Cheri, thank you for taking the time to leave us a review! I'm happy to hear that you had an excellent experience and received a great deal. We always aim to provide top-notch service. Feel free to reach out if you need anything else!"
Profile photo of Garrett Gilmore

Garrett Gilmore

September 10, 2026

5  out of  5
rating by Garrett Gilmore
"Mari was super helpful and very nice to talk to! Her service was above and beyond what I expected!"
We responded:
"Thank you, Garrett! I'm glad to hear that Marieva provided you with such helpful and friendly service. We always aim to exceed expectations, and it's great to know we achieved that for you. Feel free to reach out if you need anything else!"
Profile photo of Rita Bruce

Rita Bruce

September 10, 2026

5  out of  5
rating by Rita Bruce
"I have had renters insurance with this agent since 2023 when I moved to Texas. During my time with this agent, I must say, I have had nothing but good service. When I moved to Texas I knew I needed renters insurance, but I did know who to contact. I did know I wanted State Farm, but didn't know who to choose. I am pleased I pick this agent. I would definitely recommend this agent to others."
We responded:
"Thank you, Rita! I'm happy to hear that you've had a positive experience with our office since moving to Texas. It's great to know that you feel confident in recommending us to others. We're always here to help if you need anything else!"
Profile photo of Tonie Page

Tonie Page

September 2, 2026

5  out of  5
rating by Tonie Page
"Mari, provided amazing service and went above and beyond assisting me with a matter that I called in about. She answered all of my questions, was very patient and walked me through all steps needed. Overall, I am highly satisfied and Mari provided exceptional service!"
We responded:
"Hey, Tonie! Thank you for recognizing Mari’s patience and the care she took to answer your questions and walk you through each step. We appreciate hearing that she went the extra mile and made your experience such a helpful one!"
Profile photo of Osiel Carrillo Luna

Osiel Carrillo Luna

August 31, 2026

5  out of  5
rating by Osiel Carrillo Luna
"Atención, amabilidad y ayuda muy bien"
We responded:
"¡Gracias por tu reseña, Osiel! Me alegra saber que recibiste una atención amable y útil de nuestra parte. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
Profile photo of Faith Crockett

Faith Crockett

August 28, 2026

5  out of  5
rating by Faith Crockett
"Regina was exceptional, she helped me during a moment of hardship. Was very nice and very helpful. I love my agency! Omar is superb too!"
We responded:
"Faith, thank you for taking the time to leave us a review! I'm really happy to hear that Regina was able to support you during a tough time and that you found her assistance helpful. It's great to know that you're pleased with our office, and I'll be sure to pass along your kind words to both Regina and Omar. We're always here if you need anything else!"
Profile photo of Motcy Motcy

Motcy Motcy

August 27, 2026

5  out of  5
rating by Motcy Motcy
"José siempre ha sido muy amable y paciente contestar mis inquietudes , me ayuda con mis dudas y sus recomendaciones me han ayudado mucho a la hora de escoger mi póliza y cualquier cosa que tenga que ver con ella , gracias José Rocha !!"
We responded:
"¡Gracias por tu reseña, Motcy! Me alegra saber que José ha sido de gran ayuda para ti y que sus recomendaciones te han sido útiles al elegir tu póliza. Estamos aquí para asegurarnos de que tengas la mejor experiencia posible. ¡No dudes en contactarnos si necesitas algo más!"
Profile photo of Lisa Bly

Lisa Bly

August 27, 2026

5  out of  5
rating by Lisa Bly
"I received excellent customer service and professional assistance and support from Ms. Mari. She was able to answer my questions and assist me with my needs."
We responded:
"We appreciate your feedback, Lisa! I’m glad Mari was able to answer your questions and make your vehicle insurance experience a positive one. Don’t hesitate to reach out if you need anything!"
Profile photo of Ron Miller

Ron Miller

August 27, 2026

5  out of  5
rating by Ron Miller
"Mari at State Farm insurance has been super professional. Thank you for your great service!!!"
We responded:
"Thank you, Ron! I'm glad to hear that Marieva provided you with professional service. We appreciate your feedback and are here if you need anything else."
Profile photo of Cynthia Davis

Cynthia Davis

August 26, 2026

5  out of  5
rating by Cynthia Davis
"Jose. Roche. Was extremely professional , friendly, helpful, informative. Very patient and knowledgeable on everything he provided. Good listener and good feedback as well. Thank you, Thank you. For such a good Representative at State Father. I will definitely inform my colleagues this referral."
We responded:
"Thank you, Cynthia, for your wonderful review! I'm thrilled to hear that Jose provided you with such a professional and friendly experience. It's great to know he was able to assist you with patience and knowledge. We truly appreciate your recommendation to your colleagues. Feel free to reach out if you need anything else!"
Profile photo of Pinaki Shaw

Pinaki Shaw

August 26, 2026

5  out of  5
rating by Pinaki Shaw
"I was attended to by Omar and he was amazingly helpful. He was very welcoming, answered all my questions patiently and went over coverage details in depth. I highly recommend this office for your insurance needs. They have your best interests in mind."
Profile photo of Osvaldo Encarnacion

Osvaldo Encarnacion

August 26, 2026

5  out of  5
rating by Osvaldo Encarnacion
"Jose hizo un excelente trabajo y servicio. Recomendado"
We responded:
"¡Gracias por tu reseña, Osvaldo! Me alegra saber que José te brindó un excelente servicio. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por recomendarnos!"
Profile photo of Special Two

Special Two

August 25, 2026

5  out of  5
rating by Special Two
"Professional, prompt, and very friendly."
We responded:
"Thank you! I'm happy to hear that you found our service professional, prompt, and friendly. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
Profile photo of Yvette alton

Yvette alton

August 25, 2026

5  out of  5
rating by Yvette alton
"Mari was so helpful and informative. She answered all my questions and provided a great experience. I've been with Shanda Martin for over 15 years and never disappointed.
Thanks Mari!!!!!"
Profile photo of LaKaylyn Washington

LaKaylyn Washington

August 25, 2026

5  out of  5
rating by LaKaylyn Washington
"Mari was excellent to work with and extremely personable! She was extremely knowledgeable and amazing support throughout the process! Thank you!"
We responded:
"Hey, LaKaylyn! Thank you for recognizing how personable Mari was and the care she brought to supporting you throughout the process! We appreciate you sharing your experience with her!"
Profile photo of Katie Derouin

Katie Derouin

August 21, 2026

5  out of  5
rating by Katie Derouin
"Alexandra was a tremendous well of knowledge. She was extremely knowledgeable about my policy and able to answer all of my questions without hesitation. She was professional, compassionate, & responsive. Could not recommend her enough."
We responded:
"Thank you, Katie! I'm so happy to hear that our team was able to provide you with the information and support you needed. We take pride in being responsive and knowledgeable, and it's great to know we made such a positive impact. We're always here if you need anything else!"
Profile photo of Kharley Rowan

Kharley Rowan

August 20, 2026

5  out of  5
rating by Kharley Rowan
"Very pleasant experience! Alexandra was very knowledgeable and helpful! She took care of everything I needed in a very timely manner! Could not ask for better customer service!"
We responded:
"Kharley, thank you for taking the time to leave us a review! I'm glad you had a pleasant experience and that everything was handled efficiently. We're always here to help if anything else comes up!"
Profile photo of Cheri Summerall

Cheri Summerall

August 20, 2026

5  out of  5
rating by Cheri Summerall
"Omar Brodrick was so easy to work with. Very professional"
We responded:
"Thank you, Cheri! I'm happy to hear that Omar made your experience smooth and professional. We appreciate your feedback and are here if you need anything else!"
Profile photo of Gianpaul Gonzalez Cortes

Gianpaul Gonzalez Cortes

August 19, 2026

5  out of  5
rating by Gianpaul Gonzalez Cortes
"Marieva was so helpful and very nice. Thank you for the help."
We responded:
"Gianpaul, thank you for taking the time to leave us a review! I'm glad to hear that Marieva was able to assist you and make your experience a positive one. We're always here to help if you need anything else!"
Profile photo of Arminda Scott

Arminda Scott

August 19, 2026

5  out of  5
rating by Arminda Scott
"Alexandra is the best she gave me a reasonable quote with in my budget and explain everything before I decide to buy.
And great customer service.
Thank you for your help Alexandra 🙏"
We responded:
"Thank you, Arminda! I'm really happy to know you received a quote that fit your budget and had everything clearly explained. We always strive to offer great customer service. Feel free to reach out if you need anything else!"
Profile photo of Jorge Ruelas

Jorge Ruelas

August 19, 2026

5  out of  5
rating by Jorge Ruelas
"Agradecido completamente con la ayuda del señor Rocha muy generoso y me ayudo cuando mas necesitaba una buena aseguranza excelente servicio recomendable"
We responded:
"¡Gracias por tu reseña, Jorge! Me alegra saber que recibiste la ayuda que necesitabas y que quedaste satisfecho con nuestro servicio. Estamos aquí para lo que necesites. ¡No dudes en contactarnos si necesitas algo más!"