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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mauricio Pacheco

July 6, 2026

5  out of  5
rating by Mauricio Pacheco
"A huge thank you to José Rocha for helping me with my insurance! Your professionalism, patience, and willingness to help made the entire process easy and stress-free. I truly appreciate your support. Excellent service!"
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Ingrid De La Rosa

July 3, 2026

5  out of  5
rating by Ingrid De La Rosa
"José Rocha provided personalized service and expressed everything in detail, I highly recommend him as an agent."
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Sonia Rocha

July 2, 2026

5  out of  5
rating by Sonia Rocha
"Jose provided excellent and reliable service. He made sure to explain all features of my insurance policy and gave me confidence that I received what I needed in my policy."
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Akosua Albi

July 2, 2026

5  out of  5
rating by Akosua Albi
"She was supper nice and quickly got on helping me get the documents I needed"
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Wilson Family

June 29, 2026

5  out of  5
rating by Wilson Family
"The Shanda Martin Team is the best! They are professional and personable. We have been highly satisfied with the customer service and consistent communication! Mari, Alexandra, Omar and Shanda, herself, have made getting questions answered and acquiring insurance policies a breeze. They take time to explain ALL the details.🤩"
We responded:
"Welcome, welcome to the Wilson family!! We are thrilled to be of service to you all. Here to help with any questions or additional services anytime!! "
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Holly Batts

June 18, 2026

5  out of  5
rating by Holly Batts
"I've been with this Company awhile now I can definitely say her girls working here Mariana Regina Erica are very kind patient and trying to make you understand what they're helping you with.\n Very appreciative of their patients and kindness thank you Shonda, for having them."
We responded:
"Thank you for the fantastic review, Holly! We are always here to help with your insurance needs here in Dallas . "
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Pam Thompson

June 16, 2026

5  out of  5
rating by Pam Thompson
"Jose is amazing..He is always so helpful to me..Being a senior citizen we need help understanding some time he never let me down..Thank you so so much Jose you are appreciated"
We responded:
"Thank you for the amazing review, Pam! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Barbara Gay

June 15, 2026

5  out of  5
rating by Barbara Gay
"Regina and Alexandra went above and beyond helping me my husband passed away about 5 years ago and our name came together on every thing I had a check that was refunded to me for over payment and his name was on it but because his name wasn’t on my bank account they wouldn’t cash it so I called back and talked with Regina and directed me to Alexandra and she took over she talked with the insurance company to make a long story short it went back and forth about 4 times and she would always call and check on me so the last time I talked with her she said I should received a check in the mail in a few days and that very same day the check arrived not one but 2 checks she even found one that I didn’t get in 2024 now that is awesome Work thank you ladies for all you do Chandra. You have great employees they went above and beyond and I thank them and I thank you for hiring them. Have a great day bye."
We responded:
"Thanks so much for the fantastic rating, Barbara! We are so glad you had a positive experience with us here on State Farm Agent Shanda Martin’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Demetre Kelly

June 12, 2026

5  out of  5
rating by Demetre Kelly
"Regina was very helpful and respectful I really appreciate her help."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Shanda Martin’s Team. Regina loves helping our customers in any way that she can! "
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JNDallas

June 10, 2026

5  out of  5
rating by JNDallas
"Absolute pleasure working with this team! From start to finish, all of my needs were handled efficiently and professionally. Omar was incredibly responsive, charismatic, and made the entire experience seamless. It’s reassuring to know I’m covered by a team that genuinely cares about its clients. Thank you for the outstanding service!"
We responded:
"Wow, thank you for the 5-star review, JNDallas! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch. Omar and our team are always happy to assist!!"
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Jose Martinez

May 22, 2026

5  out of  5
rating by Jose Martinez
"Muy buen servicio José nos atendió con respeto y amabilidad. Todas mis preguntas fueron aclaradas. Muchas gracias! 😊"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Shanda Martin, agente de State Farm, aquí en Dallas. "
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Britney Polidori

May 19, 2026

5  out of  5
rating by Britney Polidori
"Great experience with Omar! Very informative, reasonable, and helpful!"
We responded:
"Thank you for the amazing review, Britney! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jsauce 88

May 19, 2026

5  out of  5
rating by Jsauce 88
"Top notch costumer service"
We responded:
"Thank you for your kind review of State Farm Agent Shanda Martin’s Team. We truly appreciate it!"
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Kehinde Adedoyin

May 16, 2026

5  out of  5
rating by Kehinde Adedoyin
"Marieva was very helpful in helping me with a policy that worked for me 10/10 service"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Ioxoi Perez

May 14, 2026

5  out of  5
rating by Ioxoi Perez
"Marieva was super helpful setting me up with my home policy. Very great service and super helpful."
We responded:
"Thank you for your kind review of State Farm Agent Shanda Martin’s Team. We appreciate it!"
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Kat258 South

May 6, 2026

5  out of  5
rating by Kat258 South
"Jose Rocha worked with me & took any extra steps he needed to in order to get me a great price and all the coverages I wanted. He was honest, professional & a pleasure to work with. I would highly recommend him and this Office!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Anitha Jackson

May 6, 2026

5  out of  5
rating by Anitha Jackson
"I have been with Statefarm for thirty years. Their customer service is prompt professional, and the claims process is straightforward I highly recommend them!"
We responded:
"Anitha, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Shanda Martin’s Team is just a call or email away!"
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jessie bonnett

April 30, 2026

5  out of  5
rating by jessie bonnett
"I had the pleasure having Marieva today helping me with my insurance. She is amazing, kind patience and helpful joyful young lady to give me such excellent customer service!!! Thank you so very much for making my day easier and brighter Marieva!!!"
We responded:
"We truly appreciate you, Jessie! Thanks for all the years of entrusting our insurance agency with your insurance needs."
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Valeria Mandujano

April 30, 2026

5  out of  5
rating by Valeria Mandujano
"Jose has been very helpful throughout the process of changing insurance policies to State Farm, I’m so glad we did the change!"
We responded:
"Valeria, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Shanda Martin’s Team!"
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McCall Zerboni

April 29, 2026

5  out of  5
rating by McCall Zerboni
"Regina was so helpful, hardworking, diligent to help solve issues, patient and kind!
her commitment to excellence, care of customer, and how well spoken and articulate she was really impressed me! a 10/10 worker in my opinion.
thanks again regina!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Shanda Martin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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breana cobb

April 29, 2026

5  out of  5
rating by breana cobb
"She was super nice and helpful. Great experience, I loved talking with her, she is super amazing. 💜"
We responded:
"Thank you for the generous review, Breana! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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yousef akanan

April 23, 2026

5  out of  5
rating by yousef akanan
"Excellent service on time, without any delay."
We responded:
"Yousef, thank you for your kind review of State Farm Agent Shanda Martin’s Team. We appreciate it!"
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Ronetha Johnson

April 14, 2026

5  out of  5
rating by Ronetha Johnson
"Reginacwas very professional and she called me back as she said she would. Thank you"
We responded:
"Ronetha, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Shanda Martin’s Team!"
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danny jaquez

March 18, 2026

5  out of  5
rating by danny jaquez
"Regina is awesome she was able to help me navigate the sf app."
We responded:
"Wow, thank you for the 5-star review, Danny! We truly appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch. Regina is always happy to assist! "
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LaQuanda Thompson

March 13, 2026

5  out of  5
rating by LaQuanda Thompson
"Marieva was very knowledgeable and patient. She was prompt in returning my calls and answered all of my questions.I am glad I returned back to the Shanda Martin State Farm family!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Thank you, LaQuanda!"