State Farm® Insurance Agent Shanda Martin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tonie Page
September 2, 2026
"Mari, provided amazing service and went above and beyond assisting me with a matter that I called in about. She answered all of my questions, was very patient and walked me through all steps needed. Overall, I am highly satisfied and Mari provided exceptional service!"
"Hey, Tonie! Thank you for recognizing Mari’s patience and the care she took to answer your questions and walk you through each step. We appreciate hearing that she went the extra mile and made your experience such a helpful one!"
Osiel Carrillo Luna
August 31, 2026
"Atención, amabilidad y ayuda muy bien"
"¡Gracias por tu reseña, Osiel! Me alegra saber que recibiste una atención amable y útil de nuestra parte. Estamos aquí para lo que necesites. ¡Gracias por elegirnos!"
Faith Crockett
August 28, 2026
"Regina was exceptional, she helped me during a moment of hardship. Was very nice and very helpful. I love my agency! Omar is superb too!"
"Faith, thank you for taking the time to leave us a review! I'm really happy to hear that Regina was able to support you during a tough time and that you found her assistance helpful. It's great to know that you're pleased with our office, and I'll be sure to pass along your kind words to both Regina and Omar. We're always here if you need anything else!"
Motcy Motcy
August 27, 2026
"José siempre ha sido muy amable y paciente contestar mis inquietudes , me ayuda con mis dudas y sus recomendaciones me han ayudado mucho a la hora de escoger mi póliza y cualquier cosa que tenga que ver con ella , gracias José Rocha !!"
"¡Gracias por tu reseña, Motcy! Me alegra saber que José ha sido de gran ayuda para ti y que sus recomendaciones te han sido útiles al elegir tu póliza. Estamos aquí para asegurarnos de que tengas la mejor experiencia posible. ¡No dudes en contactarnos si necesitas algo más!"
Lisa Bly
August 27, 2026
"I received excellent customer service and professional assistance and support from Ms. Mari. She was able to answer my questions and assist me with my needs."
"We appreciate your feedback, Lisa! I’m glad Mari was able to answer your questions and make your vehicle insurance experience a positive one. Don’t hesitate to reach out if you need anything!"
Ron Miller
August 27, 2026
"Mari at State Farm insurance has been super professional. Thank you for your great service!!!"
"Thank you, Ron! I'm glad to hear that Marieva provided you with professional service. We appreciate your feedback and are here if you need anything else."
Cynthia Davis
August 26, 2026
"Jose. Roche. Was extremely professional , friendly, helpful, informative. Very patient and knowledgeable on everything he provided. Good listener and good feedback as well. Thank you, Thank you. For such a good Representative at State Father. I will definitely inform my colleagues this referral."
"Thank you, Cynthia, for your wonderful review! I'm thrilled to hear that Jose provided you with such a professional and friendly experience. It's great to know he was able to assist you with patience and knowledge. We truly appreciate your recommendation to your colleagues. Feel free to reach out if you need anything else!"
Pinaki Shaw
August 26, 2026
"I was attended to by Omar and he was amazingly helpful. He was very welcoming, answered all my questions patiently and went over coverage details in depth. I highly recommend this office for your insurance needs. They have your best interests in mind."
Osvaldo Encarnacion
August 26, 2026
"Jose hizo un excelente trabajo y servicio. Recomendado"
"¡Gracias por tu reseña, Osvaldo! Me alegra saber que José te brindó un excelente servicio. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por recomendarnos!"
Special Two
August 25, 2026
"Professional, prompt, and very friendly."
"Thank you! I'm happy to hear that you found our service professional, prompt, and friendly. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
Yvette alton
August 25, 2026
"Mari was so helpful and informative. She answered all my questions and provided a great experience. I've been with Shanda Martin for over 15 years and never disappointed.
Thanks Mari!!!!!"
LaKaylyn Washington
August 25, 2026
"Mari was excellent to work with and extremely personable! She was extremely knowledgeable and amazing support throughout the process! Thank you!"
"Hey, LaKaylyn! Thank you for recognizing how personable Mari was and the care she brought to supporting you throughout the process! We appreciate you sharing your experience with her!"
Katie Derouin
August 21, 2026
"Alexandra was a tremendous well of knowledge. She was extremely knowledgeable about my policy and able to answer all of my questions without hesitation. She was professional, compassionate, & responsive. Could not recommend her enough."
"Thank you, Katie! I'm so happy to hear that our team was able to provide you with the information and support you needed. We take pride in being responsive and knowledgeable, and it's great to know we made such a positive impact. We're always here if you need anything else!"
Kharley Rowan
August 20, 2026
"Very pleasant experience! Alexandra was very knowledgeable and helpful! She took care of everything I needed in a very timely manner! Could not ask for better customer service!"
"Kharley, thank you for taking the time to leave us a review! I'm glad you had a pleasant experience and that everything was handled efficiently. We're always here to help if anything else comes up!"
Cheri Summerall
August 20, 2026
"Omar Brodrick was so easy to work with. Very professional"
"Thank you, Cheri! I'm happy to hear that Omar made your experience smooth and professional. We appreciate your feedback and are here if you need anything else!"
Gianpaul Gonzalez Cortes
August 19, 2026
"Marieva was so helpful and very nice. Thank you for the help."
"Gianpaul, thank you for taking the time to leave us a review! I'm glad to hear that Marieva was able to assist you and make your experience a positive one. We're always here to help if you need anything else!"
Arminda Scott
August 19, 2026
"Alexandra is the best she gave me a reasonable quote with in my budget and explain everything before I decide to buy.
And great customer service.
Thank you for your help Alexandra 🙏"
"Thank you, Arminda! I'm really happy to know you received a quote that fit your budget and had everything clearly explained. We always strive to offer great customer service. Feel free to reach out if you need anything else!"
Jorge Ruelas
August 19, 2026
"Agradecido completamente con la ayuda del señor Rocha muy generoso y me ayudo cuando mas necesitaba una buena aseguranza excelente servicio recomendable"
"¡Gracias por tu reseña, Jorge! Me alegra saber que recibiste la ayuda que necesitabas y que quedaste satisfecho con nuestro servicio. Estamos aquí para lo que necesites. ¡No dudes en contactarnos si necesitas algo más!"
Daniel Campos
August 18, 2026
"Omar was very helpful and patient."
"Thank you, Daniel! I'm happy to hear that Omar was able to assist you with patience and helpfulness. We always aim to provide the best service possible. Let us know if we can help with anything else!"
Canefa Williams
August 18, 2026
"Omar and everyone I’ve come in contact with, are very professional, supportive, personable and the customer service is top notch. Whenever I need anything or have concerns… I always get an immediate response. I’ve been using Shanda Martin- State Farm for my car(s) insurance for years and I will continue to do so."
"Thank you, Canefa! I'm happy to hear that Omar and the rest of our team have been able to provide you with professional and supportive service. It's great to know that you've been with us for years and plan to continue. We're always here to help if you need anything else!"
Elizeth
August 16, 2026
"Marieva provided excellent and reliable service. She made sure to explain all features of my insurance policy and gave me confidence that I received what I needed in my policy."
"Elizeth, thank you for taking the time to leave us a review! I'm happy to hear that Marieva was able to provide you with excellent and reliable service. It's great to know you feel confident in your insurance policy. We're always here to help if anything comes up!"
Brian Waters
August 14, 2026
"I would like to express how pleased I am with the service provided by Shanda and her team. From the start of our relationship with a small home policy to eventually bundling our home and auto coverage, the experience has been A-1.
Beyond the competitive rates, which were lower than any other provider I found, and I looked at just about all of them, the customer service has been exceptional.
When I initially signed up online, I received a personal phone call welcoming me. I even received a card for my birthday! More recently, I needed auto insurance within a day to prevent a lapse in coverage. Alex graciously returned my call late in the afternoon, provided a quote, and even followed up with me after 5 p.m. When we weren't able to finalize everything that evening, Mari followed up with me the very next day to seal the deal. She was full of energy, incredibly courteous, and attentive to everything I needed.
That level of personal service is hard to find. I highly recommend Shanda and her team. They are fantastic!"
"Thank you, Brian, for sharing your experience! I'm really happy to hear that our team has been able to provide you with exceptional service from the start. It's great to know that we were there to assist you when you needed it most. We strive to offer that personal touch, and it's wonderful to see it made a difference for you. We're grateful for your recommendation and support. Don't hesitate to reach out if you need anything!"
Gian Asuncion
August 14, 2026
"I called this location and the lovely receptionist transferred me to Mari who helped me find the right car insurance that suited my needs. Mari was very enthusiastic about not only her job but also on getting to know me as a customer. She was very professional, concise about the policy and answered all my questions that I had regarding the car insurance. She delivered very competitive pricing's and was very transparent about the pricing with no hidden fees upon purchase.
Regarding with describing each of the policies, she gave in-depth explanation to how it works and how they would deliver their service upon needing to file a claim.
I highly recommend Mari to anyone who is seeking for all kinds of insurance :)"
"Thank you, Gian, for sharing your experience! I'm delighted to hear that Mari was able to assist you so effectively with your insurance needs. It's great to know she provided clear explanations and competitive pricing. We appreciate your recommendation and are here to help with any insurance questions you might have. Thanks for choosing us!"
Quinn M
August 14, 2026
"Mari was incredibly patient and helpful as we figured out car insurance while new in Texas. She was thorough in helping us get the best quote and answering any questions we had. She even offered us some restaurant recommendations in the area. Thanks again Mari for all your help, it is greatly appreciated!"
"Quinn, thank you for taking the time to leave us a review! I'm happy to hear that Mari was able to assist you with your insurance needs and make your transition to Texas a bit smoother. It's great that she could also share some local restaurant tips! We're here if you need anything else."
Carolina Perches
August 13, 2026
"Jose is always very helpful and provides excellent customer service. He takes the time to explain every detail clearly and always takes care of any issues right away."
"That is wonderful to hear, Carolina! Knowing that Jose provided such thorough explanations and addressed every question without delay regarding your housing coverage makes me incredibly proud. Thank you for taking a moment to post your review and support our local Dallas office!"